How to create value for your law firm with a fixed-fee model

Fee arrangement plays a critical role in client relations. Legal fee arrangement is not always an easy task due to conflicts of interest. Lawyers have almost always favoured hourly rates. However, in recent times, with the limitations of the billable hour model, there has been a shift to a more customized fixed-fee model. An increasing number […]
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Client intake tips to improve service delivery & satisfaction

As the first touch point in your working relationship, client intake can help you make the best first impression and lay the foundation for long-term client satisfaction. For many people, visiting a lawyer’s office can be an uncomfortable experience. Establishing a professional, standard client intake process can ease tensions and ensure you meet their expectations, while […]
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