[Infographic] – Tips for effective case management

A lawyer on average manages 20-30 cases. Whether these cases are fully managed by lawyers or partially by paralegals, finding ways to be efficient, organised and precise are paramount. After all, managing cases effectively has a direct impact on their outcomes – which impact your ability to retain and attract clients. Having all these in […]
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Client intake tips to improve service delivery & satisfaction

As the first touch point in your working relationship, client intake can help you make the best first impression and lay the foundation for long-term client satisfaction. For many people, visiting a lawyer’s office can be an uncomfortable experience. Establishing a professional, standard client intake process can ease tensions and ensure you meet their expectations, while […]
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